Everything I've written here, in one place.

These are the questions I get asked the most, answered properly. Each one is written by me, about things I've actually done. New pieces get added as I write them.

No. 1Playbook The Questions I Ask Before I Start Anything Five questions, learned the hard way, that every new business has to answer before I'll touch it. Read the article No. 2Software I Don't Sell Software I Don't Run Every product runs inside my own companies first, on my own money. Here's why that rule exists. Read the article No. 3Story The Day I Closed Six Call Centers Six buildings in Grand Rapids taught me the difference between building the machine and being the machine. Read the article

Want the background on the companies these stories come from? That all lives at joedelfgauw.com.